Whistle Blowing
Dear Our Esteemed employees, customers, suppliers, service providers, and members of the public. Maendeleo Bank Plc is committed to maintaining the highest standards of integrity and ethical conduct. We encourage the reporting of any misconduct or unethical behavior involving the Bank’s staff, agents, or associated parties. Such reports should relate to actions connected to official duties or those that may impact professional responsibilities. Reports submitted through this platform will be treated with due seriousness, and appropriate action will be taken. Maendeleo Bank Plc upholds the highest standards of openness, accountability, integrity, honesty, and transparency, as reflected in its Code of Conduct. We are committed to fostering an environment where open and honest communication is the norm. Employees, contractors, suppliers, customers, and other stakeholders are encouraged to report any actual or suspected wrongdoing, including fraud, theft, corruption, bribery, misuse of Bank assets, or violations of policies, procedures, or regulations. All reports should be submitted in confidence through the channels outlined below. Maendeleo Bank guarantees confidentiality and, where preferred, provides access to an independent service provider to facilitate anonymous reporting. Protection is assured for all individuals who make disclosures in good faith. Nature of Concern (What to Report): You are encouraged to report any activity that may involve: ☐ Fraud / theft / forgery ☐ Corruption / bribery / kickback ☐ Conflict of interest / abuse of office ☐ AML / KYC / suspicious transactions ☐ Financial statement / reporting manipulation ☐ Procurement misconduct ☐ Policy / procedure breach ☐ Data misuse / privacy breach ☐ Cybersecurity / system misuse ☐ Harassment / discrimination / abuse ☐ Wasteful use of resources ☐ Retaliation against whistleblower How to Report: You may submit a report through either of the following channels: Email: whistleblowing@maendeleobank.co.tz OR Phone: +255 755 484 510 OR Postal Address: Managing Director (Envelope marked “strictly private and confidential”) Maendeleo Bank Plc P.O. Box 216, Dar es Salaam, Tanzania. We are committed to; Protecting whistleblowers and upholding ethical conduct across the Bank Speak up. Stay protected. Help us do better.
